The following timeline was developed to provide a visual representation of the research site to the reader.
1
Step 1 Arrival
Patient arrives in the ED via ambulance at the former ambulance garage.
2
Step 2 Triage
Patient is triaged by the nurse in the garage.
3
Step 3 Bed Wait #1
Option 1 of 2: Once registered, the patient is transferred to a stretcher in the garage to wait for a bed in the Treatment Area.
4
Step 4 Bed Wait #2
Option 2 of 2: Once registered the patient is transferred to the Offload Nurse Area (OLN) to wait for a bed in a Treatment Area.
5
Step 5 Assessment
The patient is then transferred to a Treatment Area (OBS, EC) where they are assessed by a nurse and a physician. After assessment and testing, the patient will be either admitted to the hospital or discharged home.